We can ship to virtually any address in the world. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. You can track your shipments in My Account.
Our standard international shipping method is DHL Global Mail. International transit time takes 2-3 weeks depending on the destination country and customs processing. You may upgrade to expedited shipping at an additional cost. Please note, adverse weather events may affect transit times.
Please note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Do international orders have to pay customs, duties, and taxes?
International orders may be subject to customs duties/fees, which we have no control over. Please check with your local customs or postal authority for more specific information about these fees.
When will my order be processed?
In-stock merchandise will be shipped within 72 business hours. If your order cannot be shipped within 30 days of the date of purchase, you will be given the option to cancel your order.
All orders are shipped from:
Rooster Teeth Productions
1001 W Howard Ln
Austin, TX 78753