We can ship to virtually any address in the world. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. You can track your shipments in My Account.
Our standard shipping method is DHL Smart Mail Ground (3-9 transit days). You may upgrade to expedited shipping at an additional cost.
Please note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Do international orders have to pay customs, duties, and taxes?
International orders may be subject to customs duties/fees, which we have no control over. Please check with your local customs or postal authority for more specific information about these fees.
When will my order be processed?
In-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of checkout. Orders received on weekends and holidays will be processed the next business day. If your order cannot be shipped within 30 days of the date of purchase, you will be given the option to cancel your order.
All orders are shipped from:
Rooster Teeth Productions
800 Interchange Blvd.
Austin, TX 78721